SOIS (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains what information we collect, how we use it, and the choices you have when you use our website.
Information We Collect
When you shop with us or create an account, we may collect information you provide directly, including:
- Name, email address, and phone number
- Billing and delivery addresses
- Order history and preferences
- Payment details, which are processed securely by our payment gateway and are not stored on our servers
We also collect certain information automatically, such as your device type, browser, and how you interact with our site, through cookies and similar technologies.
How We Use Your Information
- To process and deliver your orders
- To manage your account and provide customer support
- To send order updates and, with consent, marketing communications
- To improve our website, products, and services
- To detect and prevent fraud and comply with legal obligations
Sharing Your Information
We do not sell your personal information. We share it only with trusted service providers who help us operate our business — such as payment gateways, shipping partners, and analytics providers — and only to the extent necessary to perform their services.
Cookies
We use cookies to keep your bag and session working, remember your preferences, and understand site usage. You can control cookies through your browser settings, though some features may not function without them.
Data Security
We implement industry-standard measures — including SSL encryption and secure authentication — to protect your information. No method of transmission over the internet is completely secure, but we work to keep your data safe.
Your Rights
You may access, update, or request deletion of your personal information at any time by managing your account or contacting us. You may also opt out of marketing communications using the unsubscribe link in our emails.
Contact
For any privacy questions or requests, email us at support@soisstore.com.
Questions about this policy? Write to support@soisstore.com or contact us. SOIS Jewellery, No. 16/123A, Melarajaveethi, Swamimalai, Kumbakonam 612302, Thanjavur District, Tamil Nadu, India.